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Airline Contract Provisions

Overbooked Flights
Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until airline personnel first ask for volunteers willing to give up their reservation in exchange for a payment of the airline's choosing. If there are not enough volunteers, the airline will deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation and each airline's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Please check with the airline.

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Advice to International Passengers on Limitations of Liability
Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including the portion entirely within the countries of departure and destination. The Convention governs and in most cases limits the liability of carriers to passengers for death or personal injury to approximately $10,000. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention. For further information, please consult your airline or insurance company representative.

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Baggage Carriage Restrictions
Carry-on Items
The FAA has limited passengers flying within the United States to one piece of carry-on luggage and one personal item. Personal items may include: handbags, briefcases, laptops, daypacks and small backpacks. In addition to one carry-on and one personal item, passengers may bring on board a coat, reading material, small bag of food and devices such as wheelchairs and walkers.
Passenger should check with airline first, but most domestic airlines permit a carry-on piece of luggage that is 45 linear (total) inches. A common sized bag for carry-on luggage is 22"x 14"x 9". Most airlines have a carry-on weight limit of 40 pounds.
International airlines may have different restrictions for carry-on luggage. Again, it is always best to check with your airline first to get their exact requirements.
Airlines enforce all size and weight limits much more strictly now than in the past. Bags are weighed at check-in and many airlines have placed bag “sizers” at their gates. If your carry-on bags are too big, you will have to check them. This might cause them to be classified as "extra bags" which usually carries an extra charge.

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Checked Luggage
Most airlines will allow you to check one bag and have one carry-on bag. There is normally a maximum weight limit of 50 pounds per checked bag as well as a size restriction. The most common maximum size bag allowed is 62 linear (total) inches. A common size bag for checking through is: 27 x 21 x 14.
Airline carriers will allow overweight, oversize or additional baggage for additional fees. These fees can be quite expensive, and the airlines have recently been very stringent in enforcing these policies. Make sure you know the exact details of your airlines checked baggage restrictions and avoid unnecessary fees.
Checked luggage may be opened for inspection at the airport and, if your luggage is locked, the lock may be broken for the inspection. You may use a TSA approved lock to avoid any potential damage to your luggage or locks.
Do not put film in luggage to be checked. The new screening machines may damage your film permanently.
Always place items like cameras and prescription medicine in your carry-on bag. Be certain to have your personal information clearly written on luggage tags on both the outside and inside of all your bags and luggage. If traveling overseas, make a copy of your passport. Keep a copy of your itinerary with you, showing flight numbers and hotel names and phone numbers.

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Baggage Liability limitations - International
For most international travel (including domestic portions of international journeys) liability for loss, delay, or damage to baggage is limited to approximately $9.07 per pound ($20.00 per kilo) for checked baggage and $400 per passenger for unchecked baggage unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of valuable articles. Carriers assume no liability for fragile or perishable articles. Further information may be obtained from the carrier. Liability is for a maximum of 70 lbs. ($640.00) per checked bag. The limit may be lowered for additional pieces to certain destinations or when using connecting carriers.

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Baggage Liability Limitation – Domestic
Applies for travel wholly within the 50 United States, Puerto Rico, and the U.S. Virgin Islands.
Liability is limited to $2,800 per ticketed passenger, unless a higher value (for checked baggage) is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of articles.
There is no liability for electronic equipment, photographic equipment, jewelry, cash, computer equipment, or other similar valuable items.

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Notice of Incorporated Terms
Air transportation, whether it is domestic or international (including domestic portions of international journeys), is subject to the individual terms of transporting air carriers, which are herein incorporated by reference and made part of the contract of carriage. Other carriers on which you may be ticketed may have different conditions of carriage. International air transportation, including the carrier’s liability, may also be governed by applicable tariffs on file with the U.S. and other governments and by the Warsaw Convention, as amended, or its successor. Incorporated terms may include, but are not restricted to:

  1. Rules and limits on liability for personal injury or death.
  2. Rules and limits on liability for baggage, including fragile or perishable goods, and availability of excess valuation charge.
  3. Claims restrictions, including time periods in which passengers must file a claim or bring action against a carrier.
  4. Rights of air carrier to change terms of the contract.
  5. Rules on reconfirmation of reservations, check-in times, and refusal to carry.
  6. Rights of the air carrier and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate air carriers or aircraft and rerouting.

You can obtain additional information on items 1 through 6 above at any U.S. location where the transporting air carrier's tickets are sold. You have the right to inspect the full text of each transporting air carrier's terms at its airport and city ticket offices. You also have the right, upon request, to receive free of charge the full text of the applicable terms incorporated by reference from each of the transporting air carriers. Information on ordering the full text of each carrier's terms is available at any U.S. location where the air carrier's tickets are sold.

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International (Warsaw) Convention Notice
If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death or personal injury and for loss of or damage to baggage. See also notices headed "Advice to International Passengers on Limitation of Liability" and "Baggage Liability Limitations".

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Conditions of Contract

  1. As used in this contract, "ticket" means the passenger ticket and baggage check, of which these conditions and the notices form part, "carriage" is equivalent to "transportation", "carrier" means all air carriers that carry or undertake to carry the passenger or his/her baggage hereunder or perform any other service incidental to such air carriage. "WARSAW CONVENTION" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable.
  2. Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention, as amended or its successor, unless such carriage is not "international carriage" as defined by that Convention, as amended or its successor.
  3. To the extent not in conflict with the foregoing carriage and other services performed by each carrier are subject to: (i) provisions contained in the ticket; (ii) applicable tariffs; (iii) carrier's conditions of carriage and related regulations which are made part hereof (and are available on application at the offices of carrier).
  4. Carrier's name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier's tariffs, conditions of carriage, regulations or timetables; carrier's address shall be the airport of departure shown opposite the first abbreviation of carrier's name in the ticket; the agreed stopping places are those places set forth in the ticket or as shown in carrier's timetables as scheduled stopping places on the passenger's route; carriage to be performed hereunder by several successive carriers is regarded as a single operation.
  5. An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its agent.
  6. Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
  7. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation, complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within seven days from the receipt; in case of delay, complaint must be made within 21 days from the date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
  8. The ticket is good for carriage for one year from date of issue, except as otherwise provided in the ticket, in carrier's tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
  9. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetable or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.
  10. Passenger shall comply with Government Travel Requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
  11. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

CARRIER RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER'S TARIFFS, RULES OR REGULATIONS. TICKETS ARE SOLD SUBJECT TO TARIFF REGULATIONS.

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